The event registration element usually is the first time you would be interacting with your attendees. This phase is very important meaning that you should get it right. If your attendees have a bad experience in any part of the registration process, they would most likely have a bad opinion of the entire event. This article offers guidelines on how to provide a smooth event registration process for your attendees. Visit the official site for more information about event registration.
It is important to ensure that your attendees would register on your website. This improves the attendees’ faith in the event. In most cases, people who are directed to intermediary credit card processors usually opt out of a transaction before it is complete. It is important to guarantee the safety of your target audience’s personal information. It is integral to guarantee keeping any other information the attendees would volunteer as safe as possible.
It pays to provide the shortest registration form possible to improve the experience of your attendees. If you have decided to go with online registration and ticketing, you would obviously need a registration form. Making it easy to fill would guarantee a high completion rate. If you would like to gather more information about your attendees, emailing them another form later rather than providing them with a longish one at a go would be a wise decision. You should stay on brand to achieve continuity. You ought to make certain that the registration form matches the theme of your email invitation, posters, etc. Follow the link for more information about race management.
It is important to provide your target audience with all the information that they need. You ought to include location, date and time, parking, and direction information. Your attendees ought to find such information on your site without struggling. You should communicate concerning the security of their parked vehicles. Availing your contact information is important in case your attendees need clarifications on different things. Creating a site for your event is important.
It is important to offer a plethora of payment options. Unless there would be no entrance fees, you should make it easy to buy tickets for everyone. If your attendees would be buying tickets online, make it possible buy the same via different types of debit and credit cards, among other options such as Google Checkout and PayPal. If you would be offering promo codes and discounts, they should work effortlessly. Your cancellation and refund policies should be clear.
You ought to have a backup plan regarding checking in your attendees. Assuming that everything would go as planned would be a bad move. Any online registration platform you use should be capable of checking in attendees offline. Consider using a platform that allows for the exportation of guest lists, particularly where a hardcopy is necessary.